Ordered by direct debit?
Orders made by direct debit either online or over the phone take 28 days to process. The date payment is received and processed then determines which month’s issue you first receive.
All new subscription orders will start with the next available issue. Please note that the subscriber data is sent to the printers between 2 to 3 weeks in advance of the publication date, meaning any order placed after the print run date would begin with the next issue. If you are an existing subscriber, your renewal order will start at the end of your current subscription.
Ordered by credit card?
Orders made by credit card require 7 days to process. The date payment is received and processed then determines which month’s issue you first receive.
All new subscription orders will start with the next available issue. Please note that the subscriber data is sent to the printers between 2 to 3 weeks in advance of the publication date, meaning any order placed after the print run date would begin with the next issue. If you are an existing subscriber, your renewal order will start at the end of your current subscription
Your subscription will start from the date of first magazine you receive and you will receive a further 9 copies thereafter.
Please contact us at info@wddty.co.uk stating the issues that you are missing and your full address details.
Go onto your account page, go to SUBSCRIPTIONS, then VIEW then scroll down to your subscription and hit CANCEL. Learn how to manage your account by viewing our tutorial video here: https://youtu.be/vkGlLWZ7Gg0
Log on to your account page, go to BILLING ADDRESS and update your address, scroll down and hit SAVE ADDRESS. Learn how to manage your account by viewing our tutorial video here: https://youtu.be/vkGlLWZ7Gg0
Please contact our advertising team: daphne@wddty.co.uk
To read any article on the WDDTY website you must be a digital or digital and print subscriber. If you’re not already then please visit our subscribe page at: www.wddty.com/product/subscription/
Already registered and can’t view certain articles?
Ensure you’ve got either a digital or digital and print membership. If you do, then ensure you’re logged in.
There are two online memberships:
Digital: This gives you access to the Vault, where you can find all of our articles since 2016, along with all, our new webcasts where our editors interview leading scientists in the alternative health field, exclusive members offers and all our reports and e-books. And finally, you can view all back issues since 2016 along with getting access to the latest magazine.
Digital and Print: This includes all the benefits of a Digital membership plus a subscription to the actual magazine, which is posted to your home 10 times during the year.
You can also just subscribe to the magazine, which will be mailed to your home each month.
To take out a subscription, head to www.wddty.com/subscribe
To watch our tutorial video on how to take out a subscription, click this link: https://youtu.be/qDc0-bcTllA
You can cancel your online membership from your page within your Account area. Learn how to manage your account by viewing our tutorial video here: https://youtu.be/vkGlLWZ7Gg0
To login as a member/subscriber, click LOGIN and enter your Subscription ID. For further assistance, view the login tutorial video here: https://youtu.be/XKnOCXjOxf4
Click FORGOTTEN YOUR SUBSCRIPTION ID? and follow the steps. For further assistance, view the tutorial video here: https://youtu.be/iCbvMENZOrA
We are a health information resource and publishing company. We may well have general information about your condition that may also help you see the many therapy choices you may have. We cannot, however, offer specific advice to you for treating your condition. We do not have any qualified people available to deal with any query of such a specific nature, either via telephone or email. You should not start, stop or alter any treatment without first consulting with a qualified health or medical practitioner.
Regretfully, as we are not medical professionals at WDDTY, we cannot offer individual medical advice. However, you can search for relevant information on our website, www.wddty.com.
We are no longer able to set up new standing orders. However, if you currently pay by standing order then we will continue to accept your payments.
If you wish to cancel your standing order, please inform us in writing at info@wddty.co.uk, including your full name and address. Please ensure that you also cancel your standing order with the bank as we are unable to do this for you.
If you cancelled your standing order at the bank but they did not act on your instructions then you must claim a refund through your bank. If you omitted to cancel your standing order at the bank then we require a letter from your bank stating that the standing order has been cancelled before we can authorise a refund.
Every e-newsletter we send comes with an ‘Unsubscribe’ button – you can usually find this at the top of the email. Click on this and you will be automatically unsubscribed. Please note, this will stop all subscriber-based emails.
