Doctor patient social nicities
Have we come to this? Patient care has now become so entrenched in technology that a study was actually conducted (and published in a respected medical journal) to determine whether doctors ought to address their patients by first names.
Another journal published an article calling for doctors to improve their telephone manner with their patients. Among future studies now being planned: the possible advantages of the address "Good Morning" over the more direct "Hey, you with the inoperable melanoma".